Reviews

★ ★ ★ ★ ★

Very friendly people. Got my truck taken care of in no time.

★ ★ ★ ★ ★

Great communication. Job was done in a timely manner.

★ ★ ★ ★ ★

Integrity is something I value. That being said I had one of the best experiences with J &J automotive. I absolutely will bring my truck back to them. They have fair prices and are truly honest about the work that needs to be done. I highly recommend this business. Truly great people.

Thank you for the glowing review, S. We're thrilled to hear that you had one of the best experiences with us at J &J Automotive. We take pride in our fair prices and honest recommendations. When you bring your truck back, we'll be here to provide the same great service.

- J & J Automotive
★ ★ ★ ★ ★

Great work! Fair prices! I had my Air Conditioning checked because it was failing. They found I also had a leaking radiator. They offered to order a new radiator and repair it before putting the car back together saving me $600 or more. They could've put it together then told me, costing more! Very grateful and thankful for that.

Thank you Wes for the wonderful review! We are thrilled to hear about your positive experience with us! Our team is committed to providing exceptional service and ensuring our customers' satisfaction. We're glad we could help you save money by identifying the issue with your radiator and offering a cost-effective solution. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- J & J Automotive
★ ★ ★ ★ ★

Very satisfied with the service provided.

Thank you Laverne for the 5-star review! We're thrilled to hear you had a satisfactory experience. If you need any further assistance, just let us know!

- J & J Automotive
★ ★ ★ ★ ★

Thank you for giving us a 5-star rating, Linda! We're so glad to know that you had a great experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again soon!

- J & J Automotive
★ ★ ★ ★ ★

Great service every time. Reasonable prices and they always treat me right. I won’t take my vehicles anywhere else in Portales.

Thank you Seth Daniell for the amazing 5-star review! We are thrilled to know that you consider us as your go-to place for vehicle service. Our team always prioritizes fair pricing and top-notch service to ensure your satisfaction. We look forward to serving you again soon!

- J & J Automotive
★ ★ ★ ★ ★

I knew exactly what I needed, wrote it on the check in sheet, and Jimmy and Gloria had it done same day with great communication. The invoice had all the info I wanted about what exactly was done, and the price was as quoted. They also ran my PCM codes, which I didn't need but still appreciated. Zero upsells. I do most of my own work, but would come back to J&J before going anywhere else when it's out of my abilities! Thanks y'all!

Thank you for this amazing review, Patrick! We're thrilled to hear that your experience with us at J&J was top-notch. We pride ourselves on clear communication, quality work, and honest service. We're here whenever you need us, and we'll ensure your vehicle is in great hands. Wishing you safe travels until we see you again!

- J & J Automotive
★ ★ ★ ★ ★

Took my truck for a diagnostic and Jimmy and the shop did a great job on it! I told him the work that I think was needed and he ran the diagnostic and a simple alignment was only needed! Great price with a fast service! Will take any vehicle there for any of my needs!

Thank you for taking the time to write such a kind review, Brittany. We are thrilled to hear that you had a great experience at our shop. We always strive to provide fast and efficient service at a fair price. We look forward to helping you with any future vehicle needs you may have.

- J & J Automotive
★ ★ ★ ★ ★

Hi Jade, we're sorry to hear that your experience with us didn't meet your expectations. We strive to provide excellent service and we appreciate your feedback. If there's anything specific you'd like to discuss, please reach out to us directly.

- J & J Automotive
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